Jeyla Studio will interface with a standard Cash Drawer connected to your computer via a USB Cash Drawer Trigger. There is no setup required. Simply plug the Cash Drawer Trigger into a USB port on your computer and Jeyla Studio will take care of the rest.

What type of Cash Drawer should I purchase?

While some POS systems require you to purchase specific hardware, Jeyla Studio has been designed to be as flexible and easy to work with as possible. Therefore, Jeyla Studio will work with any standard (printer driven) Cash Drawer. The choice as to which one you purchase is entirely up to you. You must however, ensure your chosen Cash Drawer is designed to connect to a receipt printer via an RJ11/RJ12 plug (standard POS printer connector). These types of Cash Drawers are the industry standard and the most widely available.

What is a Cash Drawer Trigger and why do I need it?

Most Cash Drawers connect directly to a POS receipt printer. Every time a receipt is printed, the Cash Drawer opens. Jeyla Studio however, has been designed to work without the need for a POS receipt printer. As such, a Cash Drawer Trigger with USB interface is used (instead of a POS receipt printer) to facilitate the connection between your Cash Drawer and your computer. The Cash Drawer Trigger will connect to the Cash Drawer via a standard RJ11/RJ12 plug, and connect to your computer via a standard USB port. In most cases, your operating system will configure the Cash Drawer Trigger automatically, and it should just work. If this does not happen, you may need to install a driver so that your operating system can communicate with the Cash Drawer Trigger. There are many Cash Drawer Triggers available for purchase. No matter which one you choose, ensure it has drivers available and will work with your operating system.

Windows 11 Notice
We have had reports that some clients’ cash drawers have stopped responding after upgrading to Windows 11. This issue appears to be related to the Windows 11 driver not being compatible for some cash drawer triggers. Our advice is to NOT upgrade to Windows 11 unless you are prepared to find, download and install a compatible driver for your cash drawer trigger or are prepared to purchase another cash drawer trigger that will work with Windows 11.